用戶:暁月凜奈/供應商鎖定

供應商鎖定(英語:vendor lock-in),也稱為廠商鎖定專有鎖定(英語:proprietary lock-in)、客戶鎖定(英語:customer lock-in),是指客戶依賴於某個供應商的產品,在不支付大量轉換成本英語switching barriers的情況下無法轉而使用其它供應商的情況。

與使系統能夠容納更多變化的開放標準及替代選項相反,供應商鎖定使用戶更難從一種解決方案轉移到另一種解決方案。當供應商鎖定造成市場准入壁壘英語barriers to entry時,供應商可能受到反壟斷訴訟。

Lock-in types

Monopolistic Collective Popular term
No 不適用
Technology lock-in
Yes Vendor lock-in
Monopolistic
Whether a single vendor controls the market for the method or technology being locked in to. Distinguishes between being locked to the mere technology, or specifically the vendor of it.

This class of lock-in is potentially technologically hard to overcome if the monopoly is held up by barriers to market that are nontrivial to circumvent, such as patents, secrecy, cryptography or other technical hindrances.

Collective
Whether individuals are locked in collectively, in part through each other. Economically, there is a cost to resist the locally dominant choice, as if by friction between individuals. In a mathematical model of differential equations, disregarding 離散空間 of individuals, this is a 分佈式參數系統 in market share, applicable for modeling by 偏微分方程s, for example the 熱傳導方程式.

This class of lock-in is potentially inescapable to rational individuals not otherwise motivated, by creating a 囚徒困境—if the cost to resist is greater than the cost of joining, then the locally optimal choice is to join—a barrier that takes cooperation to overcome. The distributive property (cost to resist the locally dominant choice) alone is not a 網絡外部性, for lack of any 正回饋; however, the addition of 雙穩 per individual, such as by a switching cost, qualifies as a network effect, by distributing this instability to the collective as a whole.

Technology lock-in

As defined by 獨立報 (英國), this is a non-monopoly (mere technology), collective (on a society level) kind of lock-in:[1]

Technological lock-in is the idea that the more a society adopts a certain technology, the more unlikely users are to switch.

Examples:

Personal technology lock-in

Technology lock-in, as defined, is strictly of the collective kind. However, the personal variant is also a possible 排列 of the variations shown in the table, but with no monopoly and no collectivity, it would be expected to be the weakest lock-in. Equivalent personal examples:

  • A person who has become proficient on QWERTY keyboards will have an incentive to continue using QWERTY keyboards.
  • A car owner has an incentive to make use of their car, because using it is cheap compared to the total cost of car ownership; the car is said to be a 沉沒成本.
  • A person who has ripped their CD collection to MP3 will have an incentive to prefer audio equipment that supports this format; and vice versa, for personal investment reasons, has an incentive to continue ripping to this format.
  • A person who has most of their multimedia equipment interconnected with HDMI will tend to seek HDMI compatibility to all their other multimedia-capable equipment (although this is a far less severe case of lock-in than those above, due to the wide availability of adapter英語adapters that can be used to connect HDMI equipment to and from—for instance—DVI or DisplayPort equipment).

Collective vendor lock-in

There exist lock-in situations that are both monopolistic and collective. Having the worst of two worlds, these can be very hard to escape — in many examples, the cost to resist incurs some level of isolation from the (dominating technology in) society, which can be socially costly, yet direct competition with the dominant vendor is hindered by compatibility.

As one blogger expressed:[3]

If I stopped using Skype, I'd lose contact with many people, because it's impossible to make them all change to [other] software.

While MP3 is patent-free as of 2017, in 2001 it was both patented and entrenched, as noted by 理查德·斯托曼 in that year (in justifying a lax license for Vorbis):[4]

there is […] the danger that people will settle on MP3 format even though it is patented, and we won't be *allowed* to write free encoders for the most popular format. […] Ordinarily, if someone decides not to use a copylefted program because the license doesn't please him, that's his loss not ours. But if he rejects the Ogg/Vorbis code because of the license, and uses MP3 instead, then the problem rebounds on us—because his continued use of MP3 may help MP3 to become and stay entrenched.

More examples:

例子

微軟

The 歐洲聯盟委員會, in its March 24, 2004 decision on Microsoft's business practices,[5] quotes, in paragraph 463, Microsoft general manager for C++ development Aaron Contorer as stating in a February 21, 1997 internal Microsoft memo drafted for 比爾·蓋茨:

"The Windows API is so broad, so deep, and so functional that most 獨立軟件供應商 [independent software vendors] would be crazy not to use it. And it is so deeply embedded in the source code of many Windows apps that there is a huge switching cost to using a different operating system instead. It is this switching cost that has given customers the patience to stick with Windows through all our mistakes, our buggy drivers, our high TCO英語Total cost of ownership [total cost of ownership], our lack of a sexy vision at times, and many other difficulties. […] Customers constantly evaluate other desktop platforms, [but] it would be so much work to move over that they hope we just improve Windows rather than force them to move. In short, without this exclusive franchise called the Windows API, we would have been dead a long time ago. The Windows franchise is fueled by application development which is focused on our core APIs."

Microsoft's application software also exhibits lock-in through the use of proprietary 檔案格式s. Microsoft Outlook uses a proprietary, publicly undocumented datastore format. Present versions of Microsoft Word have introduced a new format Office Open XML. This may make it easier for competitors to write documents compatible with Microsoft Office in the future by reducing lock-in.[來源請求] Microsoft released full descriptions of the file formats for earlier versions of Word, Excel and PowerPoint in February 2008.[6]

蘋果

Prior to March 2009, digital music files with 數字版權管理 (DRM) were available for purchase from the iTunes Store, encoded in a proprietary derivative of the 進階音訊編碼 format that used Apple's FairPlay英語FairPlay DRM system. These files are compatible only with Apple's ITunes media player software on 麥金塔 and Microsoft Windows, their IPod portable digital music players, IPhone 智能手機s, IPad 平板電腦s, and the 摩托羅拉 ROKR E1英語Motorola ROKR E1 and SLVR英語Motorola SLVR mobile phones. As a result, that music was locked into this ecosystem and available for portable use only through the purchase of one of the above devices,[7] or by burning to 雷射唱片 and optionally re-ripping to a DRM-free format such as MP3 or WAV.

In January, 2005, an IPod purchaser named Thomas Slattery filed a suit against Apple for the "unlawful bundling" of their iTunes Music Store and iPod device. He stated in his brief: "Apple has turned an open and interactive standard into an artifice that prevents consumers from using the portable hard drive digital music player of their choice." At the time Apple was stated to have an 80% market share of digital music sales and a 90% share of sales of new music players, which he claimed allowed Apple to horizontally leverage its dominant positions in both markets to lock consumers into its complementary offerings.[8] In September 2005, U.S. District Judge James Ware英語James Ware (judge) approved Slattery v. Apple Computer Inc. to proceed with monopoly charges against Apple in violation of the 休曼法案.[9]

On June 7, 2006, the Norwegian Consumer Council英語Norwegian Consumer Council stated that Apple's iTunes Music Store violates Norwegian law. The contract conditions were vague and "clearly unbalanced to disfavor the customer".[10] The retroactive changes to the DRM conditions and the incompatibility with other music players are the major points of concern. In an earlier letter to Apple, consumer ombudsman Bjørn Erik Thon英語Bjørn Erik Thon complained that iTunes' DRM mechanism was a lock-in to Apple's music players, and argued that this was a conflict with consumer rights that he doubted would be defendable by Norwegian copyright law.[11]

截至2007年5月29日 (2007-05-29), tracks on the EMI label became available in a DRM-free format called ITunes Store. These files are unprotected and are encoded in the AAC format at 256 碼率單位, twice the bitrate of standard tracks bought through the service. iTunes accounts can be set to display either standard or iTunes Plus formats for tracks where both formats exist.[12] These files can be used with any player that supports the AAC file format and are not locked to Apple hardware. They can be converted to MP format if desired.[需要解釋]

As of January 6, 2009, all four big music studios (華納兄弟, Sony BMG, 環球音樂集團, and EMI) have signed up to remove the DRM from their tracks, at no extra cost. However, Apple charges consumers to have previously purchased DRM music restrictions removed.[13]

Google

Although Google has stated its position in favor of interoperability,[14] the company has taken steps away from open protocols replacing open standard Google Talk by proprietary protocol Google Hangouts.[15][16] Also, Google's Data Liberation Front英語Google Data Liberation Front has been inactive on Twitter since 2013[17] and its official website, www.dataliberation.org, now redirects to a page on Google's FAQs, leading users to believe the project has been closed.[18][19] Google's mobile operating system Android is open source; however, the operating system that comes with the phones that most people actually purchase in a store is more often than not shipped with many of Google's proprietary applications that promote users to use only Google services.英語European Union vs. Google

雲計算

Page 'Cloud computing issues' not found

其它

  • Many printer manufacturers claim that if any ink cartridges, beyond those sold by themselves, are used in the printer, the warranty of the printer becomes void. Lexmark tried to go further英語Lexmark International, Inc. v. Static Control Components, Inc., making ink cartridges containing an authentication system, the purpose of which was intended to make it illegal in the United States (under the 數字千年版權法) for a competitor to make an ink cartridge compatible with Lexmark printers.[20] The United States Court of Appeals for the Sixth Circuit held in 2004 that third parties replicating such devices purely to make their cartridges interface with printers does not in fact violate the DMCA.
  • Test strips for 血糖儀s are typically made for a specific make or model. Strips designed for 羅氏 devices, for example, are incompatible with meters from other manufacturers. This lack of standardization can lead to problems especially in 發展中國家, where glucose meters and their associated strips are a scarce commodity. Some companies, despite claiming to have lifetime warranty on their products, stop making specific models and their respective strips so that even those who have a good functioning model have to buy a new model.[21]
  • The K-Cup英語K-Cup single-serving coffee pod system was covered by a patent owned by Keurig, which is a subsidiary of 克里格胡椒博士, and no other manufacturer could create K-Cup packs compatible with Keurig coffee makers without a license from Keurig. While the company does have patents on improvements to the system, the original K-Cup patents expired in September 2012.[22] Other single-serving coffee brands, such as 奈斯派索, also have proprietary systems.
  • 鏡頭接口s of competing 照相機 manufacturers are almost always incompatible. Therefore, a photographer with a set of lens mounts of a certain manufacturer will prefer not to buy a camera from another manufacturer.
  • 英偉達, as of 2018, still only supports the proprietary Nvidia G-Sync despite the availability of the open VESA (VESA) standard Adaptive Sync technology (FreeSync). In January 2019, Nvidia announced that it will advance compatibility of its video cards with FreeSync-compatible monitors.[23]
  • Some cordless tool manufacturers make batteries that fit only their own brand of tools, and often are not backwards compatible. Often multiple brands are owned by the same company, and share tool designs and features, accessories and batteries are deliberately changed to make them incompatible. An example would be 史丹利百得 which also owns or manufactures Black & Decker英語Black & Decker, 得偉, Porter Cable英語Porter Cable, Mastercraft, and Craftsman英語Craftsman (tools). All use almost identical batteries, yet all have some feature designed to stop use in other tools.[來源請求]
  • 戴爾 laptops will 'throttle', or limit the processing speed available to the end-user, if genuine Dell OEM power supplies are not used with their devices (Users are presented with the warning: "The AC adapter type cannot be determined. This will prevent optimal system performance.").[24]

參見

註釋

  1. ^ 1.0 1.1 1.2 Facebook may "lock in" its internet dominance. The Independent. 2010-01-27 [2015-05-05]. (原始內容存檔於May 18, 2015). 
  2. ^ Can I convert my MP3 collection to the Ogg Vorbis format?. Vorbis.com: FAQ. Xiph.Org基金會. 2003-10-03 [2012-08-26]. (原始內容存檔於2012-09-22). 
  3. ^ Top 10 reasons I hate Skype. dgeex.de. 2015-04-04 [2015-04-26]. (原始內容存檔於2015-04-29). 
  4. ^ 4.0 4.1 Stallman, Richard. RMS on the Ogg Vorbis license. 2001-02-26 [2016-06-05]. (原始內容存檔於2019-12-09). In general I would rather see software copylefted, which is one way of defending users' freedom against one particular danger. In the case of Ogg/Vorbis, there is a bigger danger from another direction: the danger that people will settle on MP3 format even though it is patented, and we won't be *allowed* to write free encoders for the most popular format. To overcome the inertia that supports MP3 format will require strenuous effort. Even if we do our utmost to encourage everyone to replace MP3 format with Ogg/Vorbis format, it is not certain they will do so. Consider how long we have been trying to replace GIF with PNG. Ordinarily, if someone decides not to use a copylefted program because the license doesn't please him, that's his loss not ours. But if he rejects the Ogg/Vorbis code because of the license, and uses MP3 instead, then the problem rebounds on us—because his continued use of MP3 may help MP3 to become and stay entrenched. 
  5. ^ Commission Decision of 24.03.2004 relating to a proceeding under Article 82 of the EC Treaty (Case COMP/C-3/37.792 Microsoft) (PDF). European Commission. 2019-02-06 [2009-06-17]. (原始內容存檔 (PDF)於2011-02-21). 
  6. ^ Microsoft Office Binary (doc, xls, ppt) File Formats. Microsoft. 2008-02-15 [2009-06-17]. (原始內容存檔於2009-03-08). 
  7. ^ Sharpe, Nicola F.; Arewa, Olufunmilayo B. Is Apple Playing Fair? Navigating the iPod FairPlay DRM Controversy. Northwestern Journal of Technology and Intellectual Property (西北大學 (伊利諾伊州)). Spring 2007, 5 (2) [2009-06-17]. (原始內容存檔於2012-02-07). 
  8. ^ Itunes user sues Apple over iPod. 英國廣播公司. 2005-01-06 [2009-06-17]. (原始內容存檔於2009-07-09). 
  9. ^ Higgins, Donna. Antitrust Suit Against Apple Over iPod, iTunes to Proceed. FindLaw Legal News. 2005-09-22 [2009-06-17]. (原始內容存檔於2009-07-23). 
  10. ^ iTunes violates Norwegian law. Norwegian Consumer Ombudsman. 2006-06-07 [2006-06-08]. (原始內容存檔於2006-06-25). 
  11. ^ Thon, Bjørn Erik. iTunes' terms of service vs Norwegian marketing law §9a (PDF). 2006-05-30 [2015-05-02]. (原始內容 (PDF)存檔於March 4, 2016). English transcribed: The Consumer Council reacts to the observation that iTunes' DRM entails that the files can only be played on a few players, mainly Apple's own players. They furthermore believe that the terms of service's point 9b, where the customer among other things must agree not to circumvent or change such technical hindrances, is in conflict with the copyright law §53a(3). […] Copyright holders are by the copyright law entitled to decide if the work is to be made available, and in principle also how it is made available. […] Copyright can in my opinion not give the copyright holder right to demand all kinds of conditions when sold to consumers in generality. Norwegian original: Forbrukerrådet reagerer på at iTunes Music Stores DRM medfører at filene kun kan spilles på et fåtall spillere, hovedsakelig Apples egne spillere. De mener videre at tjenestevilkårenes punkt 9b, hvor kunden blant annet må samtykke til ikke å omgå eller endre slike tekniske sperrer, er i strid med åndsverksloven §53a(3). […] Rettighetshaverens enerett etter åndsverksloven gir anledning til å bestemme om verket skal gjøres tilgjengelig, og rettighetshaveren kan også i utgangspunktet bestemme måten dette skal skje på. […] Opphavsretten kan etter min mening ikke gi rettighetshaveren rett til å stille enhver form for betingelser ved salg til forbrukere i alminnelighet. 
  12. ^ Apple Launches iTunes Plus. 蘋果公司. 2007-05-30 [2007-05-30]. (原始內容存檔於2011-06-08). 
  13. ^ Changes Coming to the iTunes Store. 蘋果公司. 2009-01-06 [2011-08-30]. (原始內容存檔於2011-09-04). 
  14. ^ Open Communications - Google Talk for Developers. Google Inc. 2013-05-15 [2015-05-04]. (原始內容存檔於2016-10-18). 
  15. ^ Google Abandons Open Standards for Instant Messaging. 電子前哨基金會. 2013-05-22 [2015-05-04]. (原始內容存檔於2014-08-01). 
  16. ^ You Have No Choice: Google To Shutdown GTalk Feb. 23, Hello Hangouts. TechTimes. 2015-02-17 [2015-05-04]. (原始內容存檔於2015-04-29). 
  17. ^ dataliberation (@dataliberation) on Twitter. 2013-04-24 [2015-05-04]. (原始內容存檔於2015-03-14). 
  18. ^ Vincent Toubiana (@vtoubiana) on Twitter. 2014-02-10 [2015-05-04]. (原始內容存檔於2015-12-01). 
  19. ^ Rob Dolin(@robdolin) on Twitter. 2014-07-29 [2015-05-04]. (原始內容存檔於2015-12-01). 
  20. ^ McCullagh, Declan. Lexmark invokes DMCA in toner suit. CNET. 2003-01-08 [2013-07-07]. 
  21. ^ Babaria, Palav; O'Riordan, Aisling. A Haitian Boy's Needless Death From Diabetes. 紐約時報. 2013-11-14 [2014-07-17]. (原始內容存檔於2014-07-26). 
  22. ^ The K-Cup Patent Is Dead, Long Live The K-Cup. 華爾街日報. [2014-03-08]. (原始內容存檔於2018-11-23). 
  23. ^ Kerns, Michael. The (Unproductive) Battle of FreeSync and G-Sync. Gamer's Nexus. [2016-10-11]. (原始內容存檔於2016-11-01). 
  24. ^ How to Troubleshoot AC Adapter Issues | Dell US. www.dell.com. [2020-07-20]. (原始內容存檔於2020-07-20). 

參考資料

  • Arthur, W. B. Competing technologies, increasing returns, and lock-in by historical events. Economic Journal. 1989, 97: 642–665. 
  • David, P. A. Clio and the economics of QWERTY.. American Economic Review. 1985, 75: 332–337. 
  • Liebowitz, S. J.; Margolis, Stephen E. Path dependence, lock-in and history. Journal of Law, Economics, and Organization. 1995, 11: 205–226. 
  • Liebowitz, S. J.; Margolis, Stephen E. Path Dependence" entry. The New Palgraves Dictionary of Economics and the Law (MacMillan). 1998. 
  • Liebowitz, S. J.; Margolis, Stephen E. The Fable of the Keys. Journal of Law and Economics. 1990, 33: 1–26. S2CID 14262869. doi:10.1086/467198. 

外部連結